Visual Designer, DC Area

Money. It’s something everyone has to deal with. How people approach their money is a complicated equation with many factors and influences. Is it possible to solve complex problems people have that relate to money? YES, IT IS. And that’s exactly what we’re doing right now at Capital One – by reinventing banking through user experiences that people WANT to use.  Do you have what it takes to design useful, necessary and delightful experiences that will reach millions of people every day? If so, this might be your opportunity. 

What You’ll Be Doing:

  • Ideating and thinking critically about how users interact with their money—and their available credit—and what they choose to do with it. From design sprints to team exploration, you’ll be brainstorming, sketching, and wire-framing your ideas and sharing them with others. You want to completely and positively change customers’ expectations on what their bank can do for them.
  • Researching and discovering user insights by talking to people in order to inform your product ideas. IOW, you’ll be learning about people and how they interact with money, how they use it, and designing products to meet those needs. Design thinking isn’t just a buzz word for you, it means placing customers first, adapting, and evolving your designs as you learn.
  • Co-creating content with some of the best designers, product managers, content strategists, researchers, engineers, and other partners in the industry. Together, you’re designing a cross-platform product, so it’s super crucial you’re a collaborative, inclusive person who can comfortably transition between strategic planning to detailed execution–from discussing user interaction conceptually, to tactically making those interactions real.
  • Designing more than just user interface layouts with visual polish. You’ll be creating every possible path of a user flow, designing thoughtful interactions, and adding useful (and enjoyable) animations to enhance an otherwise static experience–all with the customer at top of mind. Tackling complex problems will be a regular activity, and you’ll transform them into intuitive, user-centered experiences.
  • Prototyping your ideas and product needs using whichever tool is most expedient. In browser or out, you’ll take care to provide highly accurate and technically feasible prototypes that will be used and shared regularly. A prototype is worth a thousand meetings, and yours will help expedite the design and product development cycle.

What You’ll Need:

You understand the commonalities and peculiarities of the professional world. Perhaps you’ve been working for just a few years, or you’ve got almost a decade of work that you can speak to. You constantly think about the future and what it holds for design and technology. You have an ambition to never stop learning, and constantly explore new technologies and design patterns. You understand that design is the details, but it’s not just the pixels that make it successful—it encompasses the whole product experience, and you see design potential in emerging technologies. The designer in you will be exceptionally proficient in tools such as Sketch, Illustrator and After Effects/Animate. You’ll enjoy creating illustrations and making them come to life with animations—micro or full scale—maybe you’ll even have some video skills. The prototyper in you has a solid understanding of HTML + CSS, but also can quickly produce using other tools like Invision or Flinto. You are no stranger to the pencil and moleskine, but you may prefer a whiteboard marker or stylus. Either way, you like to mock up your ideas as you have them, and love to share with others for feedback. You are comfortable talking with people and know how to gain insights through a combination of conversation and data. New tools? You probably already know about them and tried them, because as technology keeps changing – you keep changing.

If you’re interested, please apply here!

Data Visualization Designer, DC Area

Data Visualization makes data tangible for our company and customers, thereby empowering us all by transforming what’s unknown into something that’s known. We enable these outcomes by digging into data sets, large and small, to manifest it in enlightening, understandable ways to fuel decision-making.

We’re looking for a designer to help build this new practice, which partners with Tech and Product to create ultra-powerful, ultra-helpful experiences for internal teams and customers, alike.


  • Because we’re aiming to Change Banking for Good, which means being brave enough to change how people interact with us AND their money, for the better
  • Because we want to know things that’ll enable us to make strategic decisions with the greatest degree of confidence, driven by real-time data
  • Because insights should be accessible to us, both as employees of Capital One, and as customers who are trying to make sense of their money


  • Is deeply creative and driven by playfulness, wonder, and a thirst for understanding
  • Is a problem solver with a knack for uncovering elegant solutions
  • Is a confident person who’s humble and never pretends to be someone you’re not
  • Enjoys fully immersing yourself in data, business constraints, and customer problems you’re interpreting.
  • Asks questions to get at the deeper-level “why” because you prioritize relevance and meaning over the artifact or visualization itself
  • Is outcome-focused and have an exceptional track record to prove it

As a Capital One Data Visualization Designer, you may work on everything from customer-facing interfaces, physical installations, and internal tools. Here’s what you’ll be doing:

You’ll spend the majority of your time exploring the shape of data visually. Tools like Illustrator, Photoshop, and Tableau are extremely familiar to you. You also like to dabble with specialized tools such as Gephi, RAW, and Your sketchbook is your constant companion. You’re passionate about layout, typography, and color and have the expertise and awareness to defend your design choices. You recognize that data visualization design optimizes for comprehension, engagement, and contextualization, and you’ve done your research on perception and cognition.

You love to show your work in context so tools like Sketch, Balsamiq, and/or Axure are in your toolbox. You like to test out ideas with quick prototypes. For the finished product, and working closely with engineers, you’ll apply your designs primarily through CSS which you know inside out and backwards. While you’re not a developer, you have a strong opinion of pacing, transitions, and overall experience of the finished product and you’re comfortable jumping into code to visually refine it.

You’ll work closely with Data Scientists, UI/UX Designers, and Data Visualization Engineers. These roles will sometimes overlap a bit, and you’re comfortable adjusting your expectations to facilitate the group effort. You’ll work under the guidance of the Creative Director and are at ease communicating your ideas and thrive on collaborating creatively.

Passion for your craft drives you to stay on top of the latest developments in the field. You’re comfortable reaching out to experts and your peers alike to facilitate your understanding of techniques and tools.

Your participation in external and internal communities alike is expected and encouraged.

Let’s talk everything you’ve just read is intended to be a jumping-off point for our conversation. So if you’re intrigued and would like to learn more, please email about what’s particularly interesting to you about this opportunity.