Visual Designer, DC Area

Money. It’s something everyone has to deal with. How people approach their money is a complicated equation with many factors and influences. Is it possible to solve complex problems people have that relate to money? YES, IT IS. And that’s exactly what we’re doing right now at Capital One – by reinventing banking through user experiences that people WANT to use.  Do you have what it takes to design useful, necessary and delightful experiences that will reach millions of people every day? If so, this might be your opportunity. 

What You’ll Be Doing:

  • Ideating and thinking critically about how users interact with their money—and their available credit—and what they choose to do with it. From design sprints to team exploration, you’ll be brainstorming, sketching, and wire-framing your ideas and sharing them with others. You want to completely and positively change customers’ expectations on what their bank can do for them.
  • Researching and discovering user insights by talking to people in order to inform your product ideas. IOW, you’ll be learning about people and how they interact with money, how they use it, and designing products to meet those needs. Design thinking isn’t just a buzz word for you, it means placing customers first, adapting, and evolving your designs as you learn.
  • Co-creating content with some of the best designers, product managers, content strategists, researchers, engineers, and other partners in the industry. Together, you’re designing a cross-platform product, so it’s super crucial you’re a collaborative, inclusive person who can comfortably transition between strategic planning to detailed execution–from discussing user interaction conceptually, to tactically making those interactions real.
  • Designing more than just user interface layouts with visual polish. You’ll be creating every possible path of a user flow, designing thoughtful interactions, and adding useful (and enjoyable) animations to enhance an otherwise static experience–all with the customer at top of mind. Tackling complex problems will be a regular activity, and you’ll transform them into intuitive, user-centered experiences.
  • Prototyping your ideas and product needs using whichever tool is most expedient. In browser or out, you’ll take care to provide highly accurate and technically feasible prototypes that will be used and shared regularly. A prototype is worth a thousand meetings, and yours will help expedite the design and product development cycle.

What You’ll Need:

You understand the commonalities and peculiarities of the professional world. Perhaps you’ve been working for just a few years, or you’ve got almost a decade of work that you can speak to. You constantly think about the future and what it holds for design and technology. You have an ambition to never stop learning, and constantly explore new technologies and design patterns. You understand that design is the details, but it’s not just the pixels that make it successful—it encompasses the whole product experience, and you see design potential in emerging technologies. The designer in you will be exceptionally proficient in tools such as Sketch, Illustrator and After Effects/Animate. You’ll enjoy creating illustrations and making them come to life with animations—micro or full scale—maybe you’ll even have some video skills. The prototyper in you has a solid understanding of HTML + CSS, but also can quickly produce using other tools like Invision or Flinto. You are no stranger to the pencil and moleskine, but you may prefer a whiteboard marker or stylus. Either way, you like to mock up your ideas as you have them, and love to share with others for feedback. You are comfortable talking with people and know how to gain insights through a combination of conversation and data. New tools? You probably already know about them and tried them, because as technology keeps changing – you keep changing.

If you’re interested, please apply here!

Data Visualization Engineer – Machine Learning, DC or NYC

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and CEO Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Data Visualization Engineer – Machine Learning focus
Data Visualization makes data tangible for our company and customers, thereby empowering us all by transforming what’s unknown into something that’s known. We enable these outcomes by digging into data sets, large and small, to manifest it in enlightening, understandable ways to fuel decision-making.We’re looking for engineers to help build this new practice within our Design organization. We partner with our Center for Machine Learning to find meaning and understanding in previously inaccessible areas. You can expect your work to be applied to the domains of cybersecurity, fraud, anti-money laundering, and explainable AI among others. These efforts are at the forefront of Capital One and drives our mission and strategy.

WHY WE CARE

  • Because we’re aiming to Change Banking for Good, which means being brave enough to change how people interact with us AND their money, for the better
  • Because we want to know things that’ll enable us to make strategic decisions with the greatest degree of confidence, driven by real-time data
  • Because insights should be accessible to us, both as employees of Capital One, and as customers who are trying to make sense of their money

WHO ARE YOU? LIKELY SOMEONE WHO…

  • Is deeply creative and driven by playfulness, wonder, and a thirst for understanding
  • A problem solver with a knack for uncovering elegant solutions
  • Asks questions to get at the deeper-level “why” because you prioritize relevance and meaning over the artifact or visualization itself
  • Better understands a complex ML algorithm by visualizing it
  • Is outcome-focused and has an exceptional track record to prove it

HERE’S WHAT YOU CAN EXPECT IN THIS ROLE
As a Capital One Data Visualization Engineer, you may work on internal and customer facing tools, platforms, and libraries. Here’s what you’ll be doing:

Seek
You will sit with product owners and ML Engineers to discuss their problem space. Rather than take orders on what to build, you’ll engage users in conversations to uncover how they do their work, what tools they use, how they understand their work, and how they currently solve their problems. You will work to explore pain points and areas for meaningful improvement.

Design
You’ll spend the majority of your time finding the shape of data. This entails immersing yourself in and exploring the data. You’ll rabidly pull apart and tease out the nuance of the data to understand the breadth, depth, extents, outliers, relationships, and other factors that reveal its structure as a whole. Your sketchbook is your constant companion. It picks up where your tools fail you.

Build
You’ll bring solid experience in technologies such as: D3.js, WebGL, Processing, Three.js, Unity, and Python to name a few. Using these technologies and others, you’ll construct meaningful, interactive, responsive, frictionless, and succinct visualizations for a variety of subject matters and domains.

Basic Qualifications:

  • Bachelor’s degree in Computer Science or related field
  • At least 3 years of experience engineering data visualizations and interactive experiences
  • At least 3 years experience building data visualizations using D3, WebGL, Processing, Three.js, or Unity
  • Conversational knowledge of ML, AI, and NLP methodologies and related Python libraries
  • At least 1 year experience working on a cross-functional team

Preferred Qualifications:

  • Master’s degree in Data Visualization, Computer Science, or related field
  • At least 1 year of full-stack web development experience using React, Node, AWS, and SQL
  • Experience with Kafka or Spark
  • Experience engineering NLP, AI, and ML models in Python

INTERESTED?
Let’s talk – everything you’ve just read is intended to be a jumping-off point for our conversation. So if you’re intrigued and would like to learn more, please email kim.rees@capitalone.com about what’s particularly interesting to you about this opportunity.

Data Visualization Designer, DC Area

Data Visualization makes data tangible for our company and customers, thereby empowering us all by transforming what’s unknown into something that’s known. We enable these outcomes by digging into data sets, large and small, to manifest it in enlightening, understandable ways to fuel decision-making.

We’re looking for a designer to help build this new practice, which partners with Tech and Product to create ultra-powerful, ultra-helpful experiences for internal teams and customers, alike.

WHY WE  CARE

  • Because we’re aiming to Change Banking for Good, which means being brave enough to change how people interact with us AND their money, for the better
  • Because we want to know things that’ll enable us to make strategic decisions with the greatest degree of confidence, driven by real-time data
  • Because insights should be accessible to us, both as employees of Capital One, and as customers who are trying to make sense of their money

WHO ARE YOU? LIKELY SOMEONE WHO…

  • Is deeply creative and driven by playfulness, wonder, and a thirst for understanding
  • Is a problem solver with a knack for uncovering elegant solutions
  • Is a confident person who’s humble and never pretends to be someone you’re not
  • Enjoys fully immersing yourself in data, business constraints, and customer problems you’re interpreting.
  • Asks questions to get at the deeper-level “why” because you prioritize relevance and meaning over the artifact or visualization itself
  • Is outcome-focused and have an exceptional track record to prove it

HERE’S WHAT YOU CAN EXPECT IN THIS ROLE
As a Capital One Data Visualization Designer, you may work on everything from customer-facing interfaces, physical installations, and internal tools. Here’s what you’ll be doing:

Design
You’ll spend the majority of your time exploring the shape of data visually. Tools like Illustrator, Photoshop, and Tableau are extremely familiar to you. You also like to dabble with specialized tools such as Gephi, RAW, and Plot.ly. Your sketchbook is your constant companion. You’re passionate about layout, typography, and color and have the expertise and awareness to defend your design choices. You recognize that data visualization design optimizes for comprehension, engagement, and contextualization, and you’ve done your research on perception and cognition.

Build
You love to show your work in context so tools like Sketch, Balsamiq, and/or Axure are in your toolbox. You like to test out ideas with quick prototypes. For the finished product, and working closely with engineers, you’ll apply your designs primarily through CSS which you know inside out and backwards. While you’re not a developer, you have a strong opinion of pacing, transitions, and overall experience of the finished product and you’re comfortable jumping into code to visually refine it.

Collaborate
You’ll work closely with Data Scientists, UI/UX Designers, and Data Visualization Engineers. These roles will sometimes overlap a bit, and you’re comfortable adjusting your expectations to facilitate the group effort. You’ll work under the guidance of the Creative Director and are at ease communicating your ideas and thrive on collaborating creatively.

Learn
Passion for your craft drives you to stay on top of the latest developments in the field. You’re comfortable reaching out to experts and your peers alike to facilitate your understanding of techniques and tools.

Share
Your participation in external and internal communities alike is expected and encouraged.

INTERESTED?
Let’s talk everything you’ve just read is intended to be a jumping-off point for our conversation. So if you’re intrigued and would like to learn more, please email kim.rees@capitalone.com about what’s particularly interesting to you about this opportunity.